City Backpackers Hq Hostel Brisbane, Brisbane - Reviews, Rooms Options & Prices 2025

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About the Resort

380 Upper Roma Street, Brisbane, Australia, 4000

City Backpackers Hq, a 4-star Brisbane hotel, offers panoramic views of the river and city from its rooftop swimming pool and modern amenities like a fully equipped kitchen and media lounge. This vibrant hostel caters to budget travelers with various rooms, including dormitory accommodations and private en-suites.

Rooms & Amenities

Rooms at City Backpackers Hq are air-conditioned and include dormitory accommodations for budget travelers alongside double rooms and private en-suites. Guests can access shared bathroom facilities and have unlimited free Wi-Fi throughout the property.

Dining & Nearby Options

City Backpackers Hq features a fully equipped communal kitchen for guests to prepare their own meals. The bar/lounge offers casual drinks and opportunities for socializing, while local eateries like Peasant and Gambaro are within walking distance for dining options.

Leisure & Activities

Leisure activities include a rooftop swimming pool where guests can relax and enjoy stunning city views, as well as organized daily events like game nights and craft nights. A cinema room is available for movie screenings, providing additional leisure facilities.

Services & Security

City Backpackers Hq prioritizes guest safety with 24/7 CCTV, keycard entry, and security systems. The property provides important services such as luggage storage and laundry facilities, ensuring guests have a secure and comfortable stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Private Bathroom Room

Max:

2 persons

20 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Air conditioning

room details

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Standard Room

Max:

2 persons

20 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Air conditioning

room details

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Standard Double Room

Max:

2 persons

20 m²

Bed options:

1 Double bed

Shower

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Brisbane5000 ft

Airports

Brisbane (BNE) 11.4 mi

Gold Coast (OOL) 62.8 mi

Train

Roma Street Station1400 ft

Milton Station2700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Eats!

“The on-site cafe offered some of the best food I've had in a hostel, with a variety that kept my meals exciting and satisfying.” view full review

Great Beer Garden!

“The beer garden was the highlight of my stay, providing a perfect spot to unwind while enjoying beautiful views of the river.” view full review

Fun Activities!

“The free pool table and ping pong added a fun element to my stay, allowing me to relax and socialize with other guests.” view full review

Comfortable Bed!

“My double room had a cozy bed that ensured a good night's sleep, making it a great spot to recharge after a busy day.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Baggage storage
Locker room
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Golf course
Pool tables
Darts
Table tennis

Guest Parking

Shared kitchen

Services

Housekeeping
Laundry

Dining

Picnic area/ Tables

Children

Board games

Spa & Leisure

Rooftop pool
Sun terrace
Garden area
Leisure/ TV room

Room features

Air conditioning
Heating
Terrace
Garden furniture

Self-catering

Shared kitchen

Room decor

Carpeted floor

Location

380 Upper Roma Street, Brisbane, Australia, 4000

Map view

380 Upper Roma Street, Brisbane, Australia, 4000

City landmarks

South Bank

South Bank Parklands

1.0 mi

Gallery

Queensland Art Gallery

3300 ft

Mall

Queen Street Mall

4400 ft

Parks

Roma Street Parkland

4400 ft

South Brisbane QLD 4101

South Bank

1.0 mi

Stadiums

Suncorp Stadium

2400 ft

Botanical Garden

Brisbane City Botanic Gardens

1.3 mi

Libraries

State Library Of Queensland

3400 ft

Museums

Museum of Brisbane

3800 ft

Giant wheel

The Wheel of Brisbane

4900 ft

Museums

Queensland Museum

3500 ft

Brisbane

The Brisbane River

4900 ft

Events

Brisbane Convention and Exhibition Centre

4800 ft

Mall

Brisbane Arcade

4400 ft

Square

King George Square

3800 ft

Museums

MacArthur Museum Brisbane

5200 ft

Bridges

Story Bridge

1.4 mi

Public Building

Brisbane City Council

4200 ft

285 Ann St

Shrine of Remembrance

4900 ft

Russell Street

Channel Seven Wheel of Brisbane

4900 ft

Public Building

Parliament House Brisbane

1.2 mi

Wickham Terrace

The Old Windmill

4200 ft

Museums

Commissariat Store Museum

4300 ft

399 Queen St

Customs House

1.3 mi

Church

City Tabernacle Baptist Church

4600 ft

Mall

Myer Centre

4900 ft

Broadway Theatre

La Boite Theatre

5000 ft

Shopping Area

Wintergarden

5300 ft

Nearby

Victoria Barracks Petrie Terrace

Victoria Barracks Museum

1000 ft

Mall

The Barracks

800 ft

Restaurants

The Bavarian The Barracks

800 ft

61 Petrie Terrace

Happy Little Dumplings

800 ft

Petrie Barracks 61 Petrie Tce

Fritzenberger

800 ft

52 Petrie Tce

Cartel Coffee & Bar

900 ft

2 Caxton St

Caxton Thai Restaurant

1300 ft

47b Caxton St

The Coop Espresso Bar

1500 ft

Eagle Ln Brisbane CBD

Guilty Rogue Public House

2400 ft

466 George Street

Chez Nous Cafe

2100 ft

160 Roma St

Ad Infinitum Cafe

2500 ft

43 Herschel St

Naomi Sushi

2100 ft

Roma Street

The Bench

2800 ft

30 Tank St

Reviews and Ratings

Feedback from previous guests about their experience

66%

liked the resort and would come back again

6.6/10

Nice

Rooms

6.2

Location

7.9

Service

5.9

Dining

5.8

Henry

United States of America, January 2025

5.2/10

My stay at the hostel was quite an experience, with a prime location and nice facilities, but it was overshadowed by poor service and cleanliness issues. The rooms weren't up to standard, and it certainly felt like a rough experience compared to other places I've stayed. The lively atmosphere was appealing, but the condition of the hostel made my stay less enjoyable than I hoped for.

Rooms

5.0

The sanitation of the rooms was severely lacking, with unkempt shared bathrooms and an overall sense of dirtiness.

Service

5.0

The reception staff were rude and unhelpful, treating guests poorly, which put a damper on the stay.

Location

8.0

The location was a major upside; close to various attractions and vibrant areas.

Dining

6.0

Dining options were decent and reasonably priced, but not exceptional.

Facilities

7.0

The facilities included a good pool and bar area, which provided a lively atmosphere.

Douglas

United States of America, January 2025

6.6/10

My stay at the resort was a mixed bag. While I appreciated the beautiful view from the terrace and the vibrant outside common area, the overall cleanliness left much to be desired, especially in the kitchen and bathrooms. The location was great for enjoying nearby activities, but the noise from thin walls made it tough to get a good night’s sleep. It was somewhat of a balance between the positives and negatives.

Rooms

6.0

The rooms were basic and quite noisy due to thin walls, which was a bit frustrating.

Service

5.0

The service was decent, but the cleanliness in shared areas like the kitchen was a letdown.

Location

8.0

The resort is conveniently located about a 15-20 minute walk from the center, which I found manageable.

Dining

Facilities

7.0

The outside common area was lively, and the air conditioning was a nice touch, especially in the heat.

Carol

United States of America, January 2025

7.4/10

I had a mixed experience at City Backpackers HQ. The location was great for exploring South Bank, and I enjoyed the rooftop pool. However, I faced some issues with the kitchen's cleanliness and organization, which took away from the overall experience.

Rooms

8.0

My private room was quite spacious for a short stay, though the air conditioning was too cold at times.

Service

8.0

The staff were friendly and helpful, which was a highlight of my stay.

Location

9.0

The hostel is conveniently located just a short walk from the Roma Street bus and train station, making it easy to explore the area.

Dining

5.0

The kitchen was often crowded and not well-equipped, making meal prep a bit of a hassle.

Facilities

7.0

The rooftop terrace was a fantastic spot for sunset views, although I was disappointed that I couldn't bring my own drinks.

Alexander

United States of America, December 2024

6.6/10

My stay at this hostel had its highs and lows. The room was clean and comfortable, making it a decent place to rest after a long day. However, the customer service left a lot to be desired, particularly from the management. Additionally, the noise from other guests was quite disruptive, which made it hard to enjoy the stay fully.

Rooms

8.0

The room was clean and comfortable, providing a nice place to unwind.

Service

5.0

Unfortunately, the customer service was lacking, especially from management.

Location

9.0

The hostel was centrally located, making it easy to get around the city.

Dining

Facilities

6.0

While the facilities were generally in good shape, the noise from other guests was disruptive.

Paul

United States of America, December 2024

6.0/10

My stay at City Backpackers HQ was disappointing overall. While the amenities had potential, the overwhelming issues with staff service and the noise environment ruined my experience. I left feeling frustrated and wouldn't recommend it to anyone. 😞

Rooms

5.0

The room I was given had poor air conditioning, making it uncomfortably hot during my stay.

Service

5.0

The service from the staff was terrible, especially when I sought assistance regarding my booking, which led to confusing and unhelpful interactions.

Location

5.0

The location seemed convenient, but the noise from nearby bars and other guests made it hard to enjoy the area.

Dining

5.0

I didn't utilize the dining services, but noted that they offered gourmet sandwiches.

Facilities

5.0

The laundry facilities were available, but overall cleanliness and maintenance were lacking.

Steve

United States of America, December 2024

6.8/10

My stay at City Backpackers Hq was a mix of positives and negatives. The location was convenient, especially for access to Suncorp Stadium. The ensuite room was clean and comfortable, but I faced some issues with parking and check-in service. Overall, I would consider staying here again despite some drawbacks.

Rooms

6.0

I stayed in an ensuite room that was comfortable and appeared recently painted.

Service

6.0

The staff were friendly and helpful, though accessing reception was frustrating due to a locked security door.

Location

8.0

The hostel was in a great location, within walking distance to Suncorp Stadium.

Dining

8.0

I enjoyed the good food options and found some of the cheapest drinks in Brisbane.

Facilities

6.0

The communal outdoor areas were welcoming with nice views, and there was a pool and dining area.

United States of America, November 2024

5.2/10

My stay at City Backpackers was a bit of a mixed bag. The rooftop terrace had an amazing view of the city, but I had some serious issues with the cleanliness and the staff's attitude. While the location was solid, I felt like the hostel could improve its amenities and overall atmosphere.

Rooms

5.0

The air conditioning was always on and way too cold, making it hard to stay comfortable at night.

Service

5.0

Some staff members were nice, but I had a pretty rough experience with one morning host who was not helpful at all when it came to pricing issues.

Location

5.0

The location is great, with a fantastic view from the rooftop terrace, especially at sunset.

Dining

5.0

The kitchen was poorly equipped and kinda dirty, which made it tough to cook anything while I was there.

Facilities

5.0

The bathrooms were old and not very clean, which was a letdown during my stay.

Keith

United States of America, November 2024

6.4/10

I had mixed feelings about my stay at City Backpackers Hq. While the location is convenient for exploring the city and there are decent facilities like Wi-Fi and a pool, I struggled with the overall vibe. The atmosphere was quite chaotic, with loud partying and not the cleanest bathrooms. I wouldn't choose to stay here again due to these issues. 😕

Rooms

5.0

The air conditioning in my double room was cold at times and couldn't be adjusted.

Service

5.0

The staff were pleasant, but the overall management didn't handle issues well.

Location

8.0

The hostel is conveniently located just a 15-minute walk to Queen St Mall.

Dining

6.0

I didn't get a chance to try the dining options, but there were events throughout the week.

Facilities

5.0

Facilities like laundry and housekeeping were available, but cleanliness could be improved.

Mel

United States of America, October 2024

9.0/10

I had an amazing time at Citybackpackers HQ in Brisbane! The location is perfect for exploring the city, and the rooftop pool offers stunning views. While the private room was spacious and clean, I wish we had more time to enjoy the vibrant atmosphere. However, the bathrooms needed a bit more attention, and it can get a bit noisy at night due to thin walls.

Rooms

9.0

We stayed in a spacious private room that included a fridge, TV, and wardrobe, all very clean and modern.

Service

10.0

The check-in process with Faye was delightful, and she provided us with helpful recommendations for exploring the city.

Location

10.0

The hostel is conveniently located with easy walking access to Brisbane's main attractions.

Dining

Facilities

7.0

The rooftop pool and communal areas are fantastic for socializing and relaxing, but there could be improvements in bathroom cleanliness.

Walter

United States of America, October 2024

8.2/10

I had a decent stay at this hotel, which was clean and had a comfortable ensuite room. The friendly staff made my experience better, and the location was great for accessing Suncorp Stadium. However, parking was a challenge, and the check-in process was frustrating due to the locked reception door. Overall, it’s a budget-friendly option, but a couple of improvements could make it much better.

Rooms

8.0

The ensuite room was clean and comfortable, with a fresh coat of paint. It met all my needs for a cozy stay.

Service

9.0

The staff was friendly and helpful, which added to the pleasantness of my stay.

Location

9.0

Its location is excellent for walking to Suncorp Stadium and enjoying the nearby city views.

Dining

Facilities

7.0